Meeting 1 (Making and Responding to Suggestions in a Meeting)

Group Name               : 1. Mutiara Gusti Pangestika (25216191)

                                      2. Eryan Kawiswara (22216390)

                                      3. Purwoko Hari Murti (25216813)

                                      4. Thesya Eghi Fadillah (27216366)

                                      5. Giovanni Christananda Dewanto (23216057)

Class                            : 3EB02

Meeting 1 (Making and Responding to Suggestions in a Meeting)

Thesya             : Hallo, Good afternoon. Is this Gundar Florist?

Mutiara            : Yes, may I help you?

Thesya             : I want to order a flowers board for the opening ceremony of PT Mulya Jaya company.

Mutiara            : What kind of flower arrangement do you want and what text should I write?

Thesya             : How about I come to the store directly to see details? May I have full address of the store?

Mutiara        : Yes, of course. Our full address is Senopati street No. 43 South Jakarta, next to Senopati Park.

Thesya         : Thank you for your information, I would come to your store tomorrow. Good afternoon.

“In the next day, the customer come into Gundar florist to see and choose the design of flowers board”

Thesya             : Good afternoon.  I have been contacted this store yesterday to see the detail of the flowers board.

Mutiara            : Okay, please see kinds of flower arrangement model first.

Thesya             : I think the red flower board is beautiful. I’ll take this one, with the words "Congratulations and success at the opening ceremony of PT Mulya Jaya   from Drs.Hj. Marsih Sulistiawati Ekawati. SE. MM.AK”

Mutiara            : Well, we will do it according to your order

Thesya             : Please completed it on January 5, 2019. Would you to send the flowers board to PT Mulya Jaya office?

Mutiara            : Yes, I would deliver to PT Mulya Jaya office  before the opening ceremony begins.

Thesya             : Thank you for your cooperation, good afternoon.

“In meeting conditions”

Giovanni         : Do you think our delivery service have been effective?

Purwoko         : I think, our delivery service is effective because there is no need to bother the customer.

Eryan               : But, how if the flowers board is damaged on the way or flung by the wind on the way?

Giovanni         : It’s a good question. I think we should buy a new car which is has box, like box cars or truck.

Mutiara            : Box cars are cheaper than the trucks. So box cars is the right vehicle for our florist.

Eryan               : Yes I agree with you. With box cars we don’t have worried the flowers board flung or broken and also we don’t need to bundle the flowers board. So, we could efficient about the times.

Purwoko          : Hmm it sounds good. But, may I give an opinion?

Mutiara            : Yes of course. We never forbid anyone to give them opinion and I always  happy to see another opinion.

Purwoko          : Okay, thank you. Even though we have a box cars, I think we have to keep  the flowers board is safe and clean. I suggest we must wrap the flowers board with plastic to make sure for our customers we always giving a good services and make them satisfied.

Giovanni         : I think so, that treatments could attract many customers to order our products.

Mutiara            : Yes, that’s right. Thank you for your opinion.